1. Use Google account to download your old gmails: Use your browser to login into your gmail account select the 9 dots icon select account select data and privacy scroll down to download your data deleselect all Select only email scroll to bottom and click Next Step Click create export You can close this window and return to your Outlook When the file is ready you will get an email saying you can download it. Go ahead and download it to your pc. Open the file and select extract all. Set the destination to be your download folder 2. Convert the file from Gmail (mbox format) to Outlook (pst) format: Install A2Z mbox to pst converter (get file from Hal or the web) http://www.a2zmigrations.com/dl/mbox-to-pst-converter.exe Install the file. Open A2Z mbox to pst converter Add file, find your unzipped mbox file , select it. Export as a pst, note its location in your PC 3. Import your old emails Open real Outlook.exe app on pc, not web version (Outlook.com) Login to your account xxxxxx@eana.ca as a user Import the pst file Manually sort the files into various subfolders